Privacy Policy

Our Privacy Commitment

At ulivarenqest, we take your privacy seriously and are committed to protecting your personal information in accordance with Australian privacy laws.

This Privacy Policy explains how we collect, use, and safeguard your information when you use our financial planning services.

Information We Collect

We collect information necessary to provide our financial planning services effectively:

• • Contact details including name, address, phone number, and email address
• • Financial information relevant to planning consultations and goal assessment
• • Communication preferences and consultation history for service improvement
• • Website usage data to enhance user experience and service delivery

How We Use Your Information

Your information helps us provide personalized financial planning services:

• • Delivering consultation services and maintaining ongoing client relationships
• • Communicating important updates about your planning sessions and market developments
• • Improving our services based on client feedback and consultation outcomes
• • Complying with legal obligations and regulatory requirements for financial services

Legal Basis for Processing

We process your personal information based on several legal foundations:

We process your data on the basis of consent for marketing communications and legitimate interest for service delivery.

Information Sharing

We may share your information in limited circumstances:

• • With professional service providers who assist in delivering our services, subject to confidentiality agreements
• • When required by law, court order, or regulatory authorities such as ASIC
• • With your explicit consent for specific purposes such as referrals to other professionals

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of electronic transmission or storage is completely secure.

Your Privacy Rights

Under Australian privacy law, you have several rights regarding your personal information:

• • Access your personal information and request copies of data we hold about you
• • Request correction of inaccurate or incomplete personal information
• • Request deletion of your personal information in certain circumstances
• • Withdraw consent for marketing communications at any time
• • Lodge complaints with the Office of the Australian Information Commissioner if you believe we've mishandled your information

Cookies and Website Data

Our website uses cookies to improve functionality and user experience. Detailed information about our cookie usage is available in our separate Cookie Policy.

Read Cookie Policy

Data Retention

We retain your personal information for as long as necessary to provide services and comply with legal obligations. Client consultation records are typically maintained for seven years in accordance with financial services regulations.

Children's Privacy

Our services are designed for adults aged 18 and over. We do not knowingly collect personal information from children under 18 without parental consent.

Changes to This Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. Significant changes will be communicated through our website or direct notification to clients.

Privacy Questions and Contacts

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us using the information provided in our contact section.